FAQs

What is the World Trade Center Denver?

The World Trade Center Denver is a non-profit membership organization dedicated to helping companies in the Rocky Mountain Region import, export, and establish overseas operations. Since1987, we continue to foster the growth of global trade and have established ourselves as the central hub of resources for the international business community in the Rocky Mountain Region.

By bringing together businesses and government agencies involved in foreign trade and providing quality events, programs and services, the World Trade Center Denver and our members play a key role in shaping our region's position with the global economy. For membership information, please visit our membership page.

What is the Rocky Mountain World Trade Center Institute?

The  Rocky Mountain World Trade Center Institute is administered by the World Trade Center Denver and is an educational, non-profit organization under Section 501(c)(3) of the Internal Revenue Code. The Institute is dedicated to providing practical, real world business training to ensure that you and your employees remain current on all of the nuances of international trade. Our comprehensive seminars focus on realistic approaches and concrete explanations to a wide variety of international business subjects. In each session, local and nationally known experts delve into the most pressing and timely subjects in international trade. For more information on upcoming trainings and seminars, please visit our education page.

What are the benefits of World Trade Center Denver Membership and how do I become a member?

As a non-profit membership association, the World Trade Center Denver offers members priority access to international business training, global expertise, and networking connections both locally and through the 330 World Trade Centers around the world. Members also gain free access to international business resources, publications, and international networking events. Most of the trainings and seminars given by the Rocky Mountain World Trade Center Institute are offered to members at a discounted rate. For more information on how to become a member, including membership packages and pricing, please visit our membership page.

What is the Certificate in International Trade?  What are the requirements to achieve certification?

The Institute’s Certificate in International Trade Program is designed to build a comprehensive set of skills that help you assess the opportunities and risks encountered in international business.  Upon completion of our trainings, you will be equipped with the knowledge and credentials needed to succeed in a globally competitive marketplace.

To achieve certification, participants must attend 48 hours of trainings, one World Trade Day, and one Annual Member Meeting. The program can be completed in one term, although courses may be taken at your own pace across multiple terms, not to exceed three years. Click here for more information.

What services does the World Trade Center Denver provide and how much do they cost?

The World Trade Center Denver provides a myriad of different services to members and non-members. Some services we are pleased to provide free of charge to our members. Other services carry a fee for members and non-members. Free member services include Certificates of Origin and Certificates of Free Sale, research inquiries, and World Trade Center Denver membership directories. Discounted services include WISER Trade Statistic Reports, Colorado International Trade Directory/Database (CITD) searches, roundtables, training programs and meeting rooms. For a full listing of services and pricing quotes, please contact the World Trade Center Denver at info@wtcdenver.orgor call 303-592-5760.

What do the trainings offered by the Rocky Mountain World Trade Center cost?  What are the accepted methods of payment?

The cost of each course varies, but generally ranges from as low as $125 for half-day trainings to $450 for some of the more advanced, multi-day conferences. Discounts are always provided to World Trade Center Denver members. To view the pricing for each training, please visit the events page.

Upon registering online, you will have the option to pay with your credit card (Visa, Master Card, American Express) or through PayPal.  You also have the option to select manual payment and mail a check to the World Trade Center Denver, 1625 Broadway, Suite 680, Denver, CO 80202.  Please make checks payable to the Rocky Mountain World Trade Center Institute.  You may also choose to bring this check with you on the day of the training.  Keep in mind that payment must be remitted before the start of the training.

How does the World Trade Center (WTC) differ from the World Trade Organization (WTO)?

See the WTC vs. WTO page for details. The WTO is an international organization and is the successor to the General Agreement on Tariffs and Trade (GATT) established in the wake of the Second World War. With nation-states as its members, the WTO's overriding objective is to help trade flow smoothly, freely, fairly and predictably through its involvement in:

  • Administering trade agreements
  • Acting as a forum for trade negotiations
  • Settling trade disputes
  • Reviewing national trade policies
  • Assisting developing countries in trade policy issues, through technical assistance and training programs
  • Cooperating with other international organizations

For more information regarding the WTO, visit their website at www.wto.org

How does the World Trade Center Denver work with the Colorado Office of Economic Development and International Trade (OEDIT)?

The World Trade Center Denver and the Colorado Office of Economic Development and International Trade (OEDIT) have worked together since 1988. The WTC's programs and educational trainings compliment the mission of the State's office of economic development and in turn, the OEDIT supports our programs and works closely with the World Trade Center Denver to bring focus to Colorado's international business community.

Established by the Colorado General Assembly in 1983, the OEDIT was given two goals:

  • To promote the export of Colorado goods and services
  • Attract foreign investment that will create jobs for Coloradans

By promoting Colorado exports and attracting foreign investment, the OEDIT helps to build Colorado's identity as an international business center, encouraging foreign buyers to look to Colorado for products and services. The OEDIT is open to the public and most services are rendered at no cost.

The OEDIT is home to trade and investment specialists that offer a wide range of services to assist new and existing businesses of every size. Trade specialists focus on geographic regions and counsel clients on Colorado investment opportunities, analyzing markets, determining export potential, identifying market entry strategies, providing market research, locating potential distributors or agents and taking or representing companies in international trade shows. More information on OEDIT can be found at Colorado Office of Economic Development and International Trade (OEDIT).

How does the World Trade Center Denver work with the Department of Commerce's U.S. Export Assistance Center (USEAC)?

The World Trade Center Denver and the Denver office of the U.S. Department of Commerce's U.S. Export Assistance Center (USEAC) have worked together to help Rocky Mountain exporters for over two decades. The Denver USEAC is part of an international network of global professionals with 165 offices in 82 countries throughout the world. The trade specialists at the USEAC focus on trade industries rather than global regions, like the OEDIT. They assist companies by offering:

  • Gold Key - which arranges one-on-one appointments with pre-screened business contacts in a targeted export market, independent of a trade mission
  • Market research answers inquiries about specific markets and the interest in your product or service
  • Trade missions that arrange face-to-face meetings with pre-screened business partners and include country briefings, logistical support, and follow-up counseling
  • Industry sector analyses

To contact a specialist to help you export your products or services, visit www.buyusa.gov/colorado/

In addition, the Denver office houses the Small Business Association's (SBA) Regional Manager of International Trade Programs. The SBA can help exporters become familiar with the various government programs designed to help your company finance its export transactions, and give it the capital to carry out its export operations. To contact the SBA's international trade office, please click here.

When do I need a Certificate of Origin (COO) and how can I obtain one?

Some destinations require a Certificate of Origin (COO) for certain commodities. The purpose of the COO is to authenticate the country of origin for the merchandise being shipped. The COO may be required because of established treaty arrangements, varying duty rates, and preferential duty treatment dependent on the shipment's origin. The commodity being exported and its destination determine if the COO is required. Some nations restrict imports from certain countries and many countries limit the quantity of goods that are allowed to be imported, or give preference to goods manufactured in the United States.

A sample COO form and more information on what is required to obtain a COO from the World Trade Center Denver can be found on our Certificate of Origin page.

When do I need a Certificate of Free Sale (CFS) and how can I obtain one?

Some countries require the issuance of a Certificate of Free Sale, or other times called "Certificate for Export" or "Certificate to Foreign Governments." These requests are seeking assurances from a foreign governmental agency that the products listed on the certificate are freely sold in the U.S.

A sample Certificate of Free Sale and more information on how to obtain a Certificate of Free Sale through the World Trade Center Denver can be found on our Certificate of Free Sale page.

I want to start exporting. Where can I find information about beginning the process?

The World Trade Center Denver is one of the best places to start your education about exporting. Our Institute provides many trainings and seminars in the area of exporting. These trainings provide you the chance to learn from experienced instructors and consultants and ask any questions you may have about exporting your product. For more information on upcoming trainings and seminars, please visit our events page.

The U.S. Department of Commerce makes available through their website a free guide to basic exporting that can help you decide your first steps into that new market.

This guide can be found through www.export.gov. Export.gov also provides you with many more trade resources or answers to questions you may have about taking your company or product overseas.

Other valuable resources and websites can be found under our Resources tab. These links will provide regional and national market information, as well as possible means for funding, international news, basic business guides and much more.

Are there sources of legal assistance for people who are new to exporting?

There are several legal assistance resources available to help businesses that are new to exporting:

The Department of Commerce Office of Chief Counsel for International Commerce can provide information on various legal issues of interest to U.S. exporters on their website at www.osec.doc.gov/ogc/occic.

The Export Legal Assistance Network (ELAN) is a nationwide group of attorneys with experience in international trade sponsored by the Federal Bar Association. These attorneys volunteer their time to provide initial legal consultations free of charge to small businesses interested in starting export operations. For more information on the ELAN, please visit their website at www.exportlegal.org.

The American Bar Association (ABA) publishes information on the legal aspects of doing business in specific countries, including guides to foreign law firms and law organizations. For more information on the ABA, please visit the International section of the ABA website at www.abanet.org/intnat/home.html.

For a listing of private attorneys and law firms that are currently World Trade Center Denver members visit our Member Directory. Our Institute also provides courses on international legal essentials and contract law. For more information on upcoming trainings and seminars, please visit our events page.

Where can I find International Market Research?

To successfully export or import your product, you should examine foreign markets through research. The purpose is to identify marketing opportunities and constraints abroad, as well as to identify prospective buyers and customers. Market research encompasses all methods that a company can use to determine which foreign markets have the best potential for its products. Results of this research inform the firm of the largest markets for its product, the fastest growing markets, market trends and outlook, market conditions and practices, and competitive firms and products.

If you do not have the time or means to travel to a potential market to conduct your own research, the U.S. Commercial Service provides excellent country-specific market information on their website at http://www.buyusainfo.net/adsearch.cfm?search_type=int&loadnav=no. Depending on the country and the size and potential of their market, an exporter can find information on doing business in that country, the business culture, the import regulations, and make use of Country Commercial Guides. Additionally, the International Trade Administration provides comprehensive national and state exporting data.

Often times, the best way to find market research is to actually travel, or take part in a trade mission, to the market and research the environment and potential customers or buyers for your product. Unz & Co. provides a guide to performing market research and developing a market plan at no charge on their website www.unzco.com/basicguide/c2.html.

The Rocky Mountain World Trade Center Institute provides seminars on all the facets of developing a winning international business plan that provide professionals with information on how to perform and use market research. For more information on upcoming trainings and seminars, please visit our events page.

Where can I find Financing for my Exporting Business?

The Export.gov International Finance page provides a broad overview of U.S. Government export financing programs, including those that can provide working capital, export insurance, and federal grant resources. This can be found at www.export.gov/finance/exp_international_fin_home.asp. This includes information on the Small Business Administration (SBA) and the Export-Import Bank.

There are also many private banks that will provide loans and working capital to companies looking to expand their business internationally. A listing of financial services and banking and accounting providers that are currently World Trade Center Denver members can be found in our Member Directory.

What are Coface credit reports?

The World Trade Center Denver has an excellent working relationship with Coface North America that establishes the World Trade Center Denver as a reseller of Coface"Credit Reports" or "Credit Opinions." Normally, you can only access these reports through a yearly, quarterly or monthly contract, but World Trade Center Denver members can buy credit reports or Coface @Rating Credit Opinions on an individual basis.

Credit reports and investigations are available worldwide for companies in over 200 countries and territories utilizing Coface's global network and expertise to provide current, comprehensive information in a timely fashion. Investigations include the option to submit questions, comments, or additional information to the investigator. @Rating Credit Opinions categorize companies into one of five levels of creditworthiness determined by Coface's underwriting department. Additionally, companies can find out what credit limits Coface would accept under a credit insurance policy, without having to purchase the protection.

What is an Export License and do all U.S. Exports require one?

An export license grants permission to conduct a certain type of export transaction. It is issued by the appropriate licensing agency after a careful review of the facts surrounding the given export transaction. Not all exports require a license. In fact, a relatively small percentage of all U.S. export transactions require licenses from the U.S. government.

The Bureau of Industry and Security (BIS) of the U.S. Department of Commerce is responsible for licensing products for export. The specialists at BIS can also help you navigate the Export Administration Regulations (EAR) to find out whether you must apply for a license and how to submit the requisite application. An excellent explanation of how to understand the Export Administration Regulations and more information on Export Compliance is available on the BIS website at www.bis.doc.gov/licensing/ExportingBasics.htm. BIS's Office of Exporter Services can also guide you through this process.

Our Institute also provides training focused on Export Compliance, as well as an annual two-day BIS Compliance Seminar taught by the specialists from the Bureau of Industry and Security. For more information on upcoming compliance trainings and seminars, please visit our events page.

How can I obtain information about Importing products into the United States?

To obtain U.S. tariff (duty) rates for imports, review regulations such as import quotas, or obtain general import information, visit the U.S. Customs and Border Protection (U.S. Department of Homeland Security) website at www.cbp.gov and click on "Import". You should also visit the U.S. International Trade Commission website at www.usitc.gov and click on "Tariff Schedule." Local Customs offices can also be contacted for import information. A comprehensive listing of U.S. Customs offices and contacts is available on the U.S. Customs website at www.cbp.gov/xp/cgov/toolbox/contacts/.

The Rocky Mountain World Trade Center Institute also provides trainings and seminars on the Basics of Importing, Intermediate Importing, Import Law, Import Valuation, and Duty Drawback. For more information on upcoming trainings and seminars, please visit our events page.

How do I ship my product Overseas?

When shipping a product overseas, the exporter must be aware of packing, labeling, documentation, and insurance requirements. Most exporters rely on an international freight forwarder to perform these services because of the multitude of considerations involved in physically exporting goods.

Export.gov provides information and assistance for shipping both agricultural and non-agricultural products overseas on their website http://export.gov/logistics/index.asp.The information found there can help an exporter distinguish the documentation requirements for export shipments, explain the considerations when selecting a method of shipment, and provide insurance and foreign tax information.

What/Who is a Customs Broker?

Customs Brokers are the only persons who are authorized by U.S. Customs regulations to act as agents for importers for the transaction of their customs business. Customs brokers are private individuals or firms licensed by the U.S. Treasury Department to prepare and file the necessary customs entries for importers, including arranging for the payment of duties found due, securing release of goods in customs custody and otherwise representing principals in customs matters. Many brokers help clients choose modes of transportation and appropriate carriers, provide assistance to importers in assigning shipments the best routes, assisting with estimates for landed costs, payments of goods through draft, letters of credit insurance, and re-delivery of cargo if there is more than one port of destination.

The customs broker must possess thorough knowledge of tariff schedules, customs regulations and keep abreast of the amendments made through constant changes in the law and administrative regulations. The broker must be well-versed in determining proper classifications and dutiable value, and be fully aware of the vast number of commodities subject to quotas.

To find a list of World Trade Center Denver Members who can assist you with your Customs Brokerage needs, please visit our Member Directory.

When should I use a courier service and when should I use a freight-forwarder to ship my goods?

A courier service is best used when shipping goods that weigh less than about 50kg (110 lbs).  Courier services specialize in small shipments and can also provide all in door to door rates as well as clearing Customs.  A freight forwarder should be used for shipments larger than 50kg (110 lbs).  A freight forwarder will be able to get competitive rates on multiple airlines.  A freight forwarder should also be used if you are shipping to a final destination where the person you are shipping the goods to is responsible for clearing Customs.  The freight forwarder will have an agent in that city who will contact your customer to ensure that the shipment clears Customs and they receive their goods.

Why should I use a Freight-Forwarder and where can I find one?

To comply with export documentation and shipping requirements, many exporters utilize a freight forwarder to act as their shipping agent. The forwarder advises and assists clients on how to move goods most efficiently from one destination to another. A forwarder's knowledge of documentation requirements, regulations, transportation costs and banking practices can ease the exporting process for many companies.

Whether the firm is large or small, the weight of the cargo light or heavy, the freight forwarder will take care of cargo from "dock to door" if requested to do so. This can include the correct filing of export documentation, all arrangements with carriers, packing, crating and storage needs. So, the small and medium-size exporter need not deal with many of the details involved with the logistics of exporting their goods. In addition, freight forwarders typically charge modest rates for their services and have access to shipping discounts.

A listing of Freight-Forwarders that are currently World Trade Center Denver members can be found on our website under the Member Directory where you can search by industry.

Where can I find information on the World Trade Center Denver Internship Program?

The World Trade Center Denver hires unpaid interns for the fall, spring and summer semesters. The applicant should be in graduate school or in his or her senior year of undergraduate school, and should be passionate about international business. More information on the internship, the dates, and the application requirements can be found on our Internship page.

Where is the World Trade Center Denver?

The World Trade Center Denver is located in the World Trade Center buildings on the east side of downtown Denver on the corner of 16th Street and Broadway. Our address is 1625 Broadway, Suite 680 (6th floor), Denver, CO 80202. (Click here to view map)

What other offices are located in Suite 680 of the 1625 World Trade Center Building?

The Netherlands Consulate is located in our office, 1625 Broadway, Suite 680. You must have an appointment in order to meet with the Consulate representative. For more information on the Consulate of the Netherlands, please visit their website at www.ncla.org/. The Japan America Society of Colorado (JASC) is also located in our office, 1625 Broadway, Suite 680. For more information on the JASC, please visit their website at www.jascolorado.org/.

The U.S. Export Assistance Center (USEAC) and the U.S. Small Business Administration (SBA) also share Suite 680 with the World Trade Center Denver. The U.S. Export Assistance Center (USEAC) is the federal government's office which promotes and assists businesses in exporting and financing U.S. goods and services worldwide. For more information on the USEAC, please visit their website at www.export.gov. For more information on the SBA, please visit their website at www.sba.gov.

Where can I find information on Hotels, Restaurants, and Things to Do in Denver?

The Colorado Tourism Website, www.colorado.com, covers every aspect of traveling to Colorado, from things to do throughout the state, to where to stay and how to get there. They have also included available discounts and coupons on hotels and restaurants.

The Downtown Denver Partnership website, www.downtowndenver.com, provides visitors with a listing of events and attractions, areas for shopping and dining, and information on parking and hotels in downtown Denver. On their site you can navigate to find information on different parts of downtown, from Capitol Hill to lower downtown. You can also find information on parking and directions to our building under our Contact page.

The Denver Metro Convention and Visitors Bureau (DMCVB) is a membership-based organization dedicated to promoting and marketing the Denver Metro area as a visitor and meeting destination. Their website provides detailed information on the downtown Denver area as well as tips for getting around Denver, hotel information, lists of things to do, dining suggestions and more.

The Denver Metro Chamber of Commerce is an organization which works to advocate on behalf of Denver business to ensure continued economic growth for the city of Denver. Their website provides detailed information on living and working in the city, economic development, visiting Denver, local events and programs, a business directory and much more. Check out their visiting Denver page for suggestions on sights and attractions to visit in Denver
http://www.denverchamber.org/Page/visiting.