GLOBAL OPERATIONS SUPPORT
Aligning and integrating global operations with local teams can be the most challenging shift companies face when expanding a global footprint. Too often we see companies delegating international operations to one person or a small team, and they operate in a vacuum. It is crucial to educate your entire team to the nuances of global operations and how products, strategies and pricing will need to be modified from market to market.
Whether you need ongoing support from our team of experts on retainer or a fractional contractor to augment your team, the WTC Denver can pinpoint the problem areas and support you as an extension of your team.
Examples of Client Deliverables
Global Business Operational Audits
A technology firm’s international sales team operated independently from operations, causing issues with international trade compliance. The WTC Denver performed a gap analysis audit of their global business operations to help diagnose issues with cross functional alignment. The WTC Denver recommended creating standard operating procedures for the sales team that engaged the customer service, finance and compliance departments earlier in their sales process. The new procedures helped the company onboard new international customers that included all of the compliance concerns they needed to consider when selling internationally.
Supply Chain Management
A consumer goods producer was having communication and quality issues with their supplier in China, so the WTC Denver supported the firm with managing their supply chain concerns and supported the company in revamping their vendor on-boarding process to ensure future suppliers followed US regulations.
Product Testing for International Markets
An electronics company had a large catalog of products and needed to understand if they needed to test every product they made for the European market. The WTC Denver helped build a strategy around which products to test and did an audit of products, saving approximately $100,000 in unnecessary product testing costs.
Classification and Tariffs
An aerospace company came to the WTC Denver with support in HTS and ECCN classifications to save costs on tariffs and save millions of dollars in potential fines for non-compliance.
Pricing Strategies
A cleantech company needed competitive analysis and support in identifying the landed costs to appropriately set pricing in a new market. They have now gained significant market share in Europe.
